Skip to content



Here are the answers!


My alarm is not alarming. What should I do?

Open tab

Check the battery and ensure your lock is set in alarm mode.

My lock is making a constant sound, 'beep-beep-beep'. What does this mean?

Open tab

Replace the battery. 

How long do the battery last?

Open tab

The typical life span of a CR2 lithium battery is approximately 8-12 months. However, frequent triggering or extreme temperatures could shorten battery life. 

My alarm module is damaged. Where can I replace it?

Open tab

The alarm module is replaceable. Contact your local authorized sellers to purchase a replacement alarm module. 

Where can I get replacement keys when I lose my keys?

Open tab

Create a My Zovii account on (url) and register your key using the code (2 letters + 5 digits) on the tag attached next to the keys before using. You can order replacement keys by filling out the online form if keys are lost. 

How do I make a warranty claim for my Zovii lock?

Open tab

Zovii provides a one-year manufacturer's warranty from the date of purchase for all Zovii's products. If: 

• The mechanical part is destroyed by non-man-made damage.

• The electronic module is destroyed by non-man-made damage. 

• We do not provide a warranty for damage to surface appearance

For more information about the warranty, please visit here.

Close (esc)


Use this popup to embed a mailing list sign up form. Alternatively use it as a simple call to action with a link to a product or a page.

Age verification

By clicking enter you are verifying that you are old enough to consume alcohol.


Shopping Cart

Your cart is currently empty.
Shop now